UX Research | UX Design | Analytics

I am a UX professional with a background in UX Research and UX Design. Much of my work has been with IT products (server, cloud, development tools), but I’ve also worked on consumer websites and laptops. I have also led or co-led Design Thinking workshops with product teams, invention teams and kids.

I have led UX Research for the IBM Cloud Platform team where I built the customer program. Before that, I led UX for IBM Cloud Manager with OpenStack, a product that empowered product teams by giving them a quick, simple, private cloud. I am also very interested in analytics and natural language processing and how they can both be used to discover new insights.

Additionally, I am an IBM Master Inventor, with a number of patents.

What I love most about design is discovering the insights that can solve a complex problem with designs that seem simple.